We talk to Rebecca Jones of Mosaicx about how women (and men) can tap into circles of wisdom and trust for personal and professional growth in the CX industry.
Expand your circle of wisdom to elevate leadership potential
7 pillars of an Impact Strategy commitment
7 pillars of an Impact Strategy commitment
More insights from TTEC
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TTEC poll: Employee engagement top CX priority for 2025
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AI and analytics fuel brands' push for personalized customer journeys in 2025
Easy, efficient, and convenient interactions set to take center stage
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Coveted QA and ultrathin error rates of just 0.03% earn GE Healthcare Center of Excellence status
TTEC’s revamped curriculum and cream-of-the-crop offshore talent achieve high quality scores across 16 LOBs
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Emerging technologies meet familiar challenges at CCW conference
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Offshore delivery model earns 95%+ quality scores
Knowledgebase upgrade, continual feedback and coaching elevate performance for a great customer journey at finance company
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7 pillars of an Impact Strategy commitment
Learn how to craft a plan and align partners to foster sustainable positive change
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Generative AI answers transform associate productivity
Let Me Know AI-enhanced system significantly reduced AHT and associate stress
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3 benefits a great nearshore experience brings to retailers
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Seen & Heard at NRF
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Warm holiday wishes with TTEC's World Peace Quilt
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Brands name employee engagement as top CX priority for 2024
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Flexible scheduling can help transform your contact center
Meet the needs of today’s workforce without sacrificing CX
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